Our Commitment

Voltique LLC is committed to making ShopVoltique.com and the Voltique mobile application accessible to everyone, including people with disabilities. We work continuously to ensure our digital products meet or exceed applicable accessibility standards.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as published by the World Wide Web Consortium (W3C).

Current Status

We are actively reviewing and improving our platform's accessibility. Where we identify gaps, we prioritise remediation based on impact to users.

A detailed accessibility audit and conformance report is being prepared and will be published here upon completion.

Known Limitations

While we work to address all known issues, some parts of the platform may not yet fully meet WCAG 2.1 AA standards. We are actively working to resolve these and welcome reports of any barriers you encounter.

Feedback & Contact

If you experience an accessibility barrier on any part of our platform, please contact us. We commit to responding to accessibility feedback within 5 business days, and to providing an accessible alternative or a remediation timeline where a barrier is confirmed.

Email: seline@vol-tique.com

Phone: +1 917-913-2004

Post:
Voltique LLC
40 Wall Street, #2861
New York, NY 10005

When contacting us about an accessibility issue, please include a description of the barrier, the URL of the page or section where you encountered it, and your preferred method of contact. This helps us respond more effectively.

Enforcement & Escalation

If you are not satisfied with our response, you may contact the relevant enforcement body in your jurisdiction. In the United States, accessibility complaints related to websites may be directed to the U.S. Department of Justice Civil Rights Division. In the European Union, you may contact the relevant national accessibility authority.