Logistics

Shipping Policy

How Voltique ships industrial hardware globally — lead times, Incoterms, customs, and freight logistics. Last updated June 2026.

Where We Ship

Voltique ships worldwide. We have delivered cryptocurrency mining equipment and industrial infrastructure to operators across North America, Europe, Asia-Pacific, the Middle East, and Africa.

Carriers & Fulfillment

Shipping may be fulfilled directly by Voltique, manufacturers, logistics partners, FedEx, UPS, freight providers, or other carriers depending on product type, order size, and destination.

For large-volume orders, Voltique works with established freight forwarders who specialize in industrial electronics and mining hardware.

All pallets are shrink-wrapped and strapped to prevent shifting during transit. Hardware is shipped in original manufacturer packaging where available.

Delivery Estimates

Delivery estimates are not guaranteed and may be impacted by customs clearance, regulatory requirements, weather conditions, supply chain disruptions, carrier delays, or force majeure events.

In-stock inventory ships within 3–7 business days for domestic US shipments. International freight typically 7–21 days depending on destination.

Factory-direct orders typically range from 4–12 weeks. We provide regular production and shipment updates.

Customs & Import Duties

Customers are responsible for customs duties, taxes, import fees, permits, and local regulatory compliance unless otherwise agreed in writing.

We provide complete documentation to facilitate smooth customs clearance, including accurate HS codes, declared values, and certificates of origin. We do not undervalue shipments for customs purposes.

Cargo Insurance

Voltique strongly recommends cargo insurance for all shipments exceeding $50,000 in value. Industrial mining hardware is high-value cargo and standard carrier liability is typically limited.

We can arrange marine cargo insurance through our logistics partners at competitive rates. Please request this at time of order.

Damaged or Missing Shipments

Inspect all shipments upon delivery before signing the carrier's delivery receipt. Note any visible damage or missing items on the receipt before signing.

If a product arrives damaged or defective, customers must notify Voltique within 48 hours of delivery and provide supporting evidence including photographs and serial numbers.

Manufacturer warranty procedures may apply where available.

Tracking & Updates

Tracking information is provided as soon as your shipment is dispatched. For ocean freight, we provide vessel name, container number, and estimated arrival date.

Your dedicated account contact at Voltique will provide proactive shipping updates at key milestones: dispatch, departure port, arrival port, and final delivery.

Contact

For shipping questions or to coordinate logistics on an active order:

Email: sales@vol-tique.com

Phone: +1 917-913-2004

Voltique LLC · 40 Wall St Suite 2838 · New York, NY 10005

Effective Date: June 24, 2026.